The origin, mission, and infrastructure behind the world's most trusted cruise luggage shipping service.
Ship&Play is the world's leading cruise luggage shipping company — picking up bags at a guest's front door and delivering them directly to their cruise cabin, hotel, or home. We exist to eliminate one of cruising's most persistent pain points: the exhausting, stressful experience of hauling luggage through airports, taxi queues, and embarkation halls.
With over a decade of operational experience, a network spanning 300+ port agents worldwide, and partnerships with FedEx, UPS, and DHL, Ship&Play brings proven logistics infrastructure and real-time tracking to every sailing.
Today Ship&Play serves guests across 3,500+ partner properties in 180+ countries, handling everything from weekend Caribbean sailings to year-long World Voyages — at zero cost to cruise line partners.
Ship&Play inherits the full logistics infrastructure of Ship Sticks, which has shipped millions of items around the world. That means real carrier relationships, port agent networks, and operational playbooks — not a startup learning on the job.
Port agents at every major embarkation point worldwide ensure bags move from carrier to ship without the guest lifting a finger.
FedEx, UPS, and DHL give Ship&Play redundancy, competitive rates, and global reach across 220+ countries and territories.
Ship Sticks, our flagship company, has been perfecting door-to-destination logistics since 2011. Ship&Play is the all-encompassing travel agent and cruise vertical of that proven business.
Help your team identify which guests to promote Ship&Play to. These profiles have the highest adoption and satisfaction rates.
Seniors and guests with mobility challenges who struggle with heavy luggage through airports and terminals see the greatest benefit. Position as a comfort and dignity upgrade — not just a convenience.
Guests on 14+ day voyages, Grand Voyages, or World Cruises pack significantly more than average. Shipping ahead removes a massive logistical headache and lets them bring everything they need.
Guests flying internationally face checked-bag fees, complex airline restrictions, and long customs queues. Ship&Play eliminates all of that — and often costs less than airline fees per bag.
Guests with pre- or post-cruise hotel stays, fly-in layovers, or complex routing benefit enormously. Ship&Play ships to their hotel, the port, or their next destination — whatever works best.
Guests bringing golf clubs, ski gear, or specialty equipment avoid airline oversize fees and the risk of damage. Ship&Play handles specialty items with care and full insurance coverage.
Suite and luxury cabin guests expect an elevated, friction-free experience at every touchpoint. Ship&Play is a natural extension of that premium hospitality — bags waiting in the stateroom is a five-star moment.